Monitoring - This is only impactful to customers using O365/M365 Services. It is not any DPS systems and completely outside of our control. This is being provided to our customers to raise awareness. For further details, please escalate through your own company's relationship with Microsoft.
Here is the state of O365/M365 at this moment:
Microsoft is having a service disruption that affects Exchange Online and Microsoft 365 connectivity across multiple regions. Users may have trouble getting to email, Outlook, Teams or other Microsoft 365 services.
Microsoft says a portion of its infrastructure is under elevated load, and this is causing the connectivity errors. This is a Microsoft outage outside our environment. Our own systems are working normally.
Microsoft is tracking the issue under incident IDs EX1550543 and MO1550821. Microsoft’s admin center, where it usually posts detailed updates, is also affected. Public updates are at https://status.cloud.microsoft when that page is reachable.
No action is needed on your end. Please hold off on resetting passwords or reconfiguring Outlook and devices, because that won’t fix this issue.
Nov 12, 2026 - 13:42 EST
Here is the state of O365/M365 at this moment:
Microsoft is having a service disruption that affects Exchange Online and Microsoft 365 connectivity across multiple regions. Users may have trouble getting to email, Outlook, Teams or other Microsoft 365 services.
Microsoft says a portion of its infrastructure is under elevated load, and this is causing the connectivity errors. This is a Microsoft outage outside our environment. Our own systems are working normally.
Microsoft is tracking the issue under incident IDs EX1550543 and MO1550821. Microsoft’s admin center, where it usually posts detailed updates, is also affected. Public updates are at https://status.cloud.microsoft when that page is reachable.
No action is needed on your end. Please hold off on resetting passwords or reconfiguring Outlook and devices, because that won’t fix this issue.
Nov 12, 2026 - 13:42 EST
About This Site
We attempt to update our customers in realtime as issues either directly or indirectly impact DPS Cloud Services. All users of the DPS Support Desk are automatically registered for updates. If you'd like to receive realtime communications, please click subscribe on the top of this page.
The majority of the time, issues are related to customer Internet Service Providers (ISPs) or hand-offs between them. To check on current known Global ISP Issues, check both https://app.fing.com/internet/outages and https://downdetector.com
All systems are hosted in the Microsoft Azure Cloud. To check for Global Issues and Outages related to Microsoft Azure, visit https://status.azure.com and click on the continent that your system is hosted in. For issues related to Microsoft Office, visit https://status.office.com and click on the services you use.
For Global Issues and Outages related to Adobe Creative Cloud, visit http://status.adobe.com and click on the services you use.
If you are having an issue unrelated to any of this, please log a ticket at https://dpsadtracker.zendesk.com
DPS AdTracker®:Cloud Platform Services
Operational
Order Entry / Business System Feeds
Operational
AdTracker:Online (ATOL) Websites
Operational
ATOL Services (Submission, Proofing, Insert, Mail)
Operational
Output Systems (AutoEPS, Preflight, Toning)
Operational
Third-Party Vendor Integrations
Operational
Customer Provided Systems / Other
Operational
FTP / SFTP Intake Services
Operational
DPS AdTracker:AI Ad Copy Assistant
Operational
DPS AdTracker®:Customer Support + Development
Operational
DPS Connect Remote Support (connect.dpsadtracker.com)
Operational
DPS Help Desk (dpsadtracker.zendesk.com)
Operational
Microsoft Azure + Office Cloud Services
Major Outage
Azure Active Directory (AAD)
Operational
Microsoft Teams + Phone System
Operational
Windows Virtual Desktop (WVD)
Operational
Datacenter / Internet Connectivity
Operational
DPSCLOUD - USA-based Hosting
Operational
DPSCLOUD - East Asia/Oceania-based Hosting
Operational
DPSCLOUD - India-based Hosting
Operational
Azure - North Central US (Chicago) Region
Operational
Azure - South Central US (San Antonio) Region
Operational
Azure - East Central (Virginia) Region
Operational
Azure - East Asia (Hong Kong) Region
Operational
Azure - New Zealand (Auckland) Region
Operational
Azure - West India (Mumbai) Region
Operational
Microsoft Office 365 Services
Major Outage
Microsoft Bing Search Engine and Services
Operational
Microsoft Copilot
Operational
Azure OpenAI Services
Operational
Third-Party Cloud Services + Applications
Operational
Google Apps Google Docs
Operational
Google Apps Google Drive
Operational
Google Apps Google Chat
Operational
Google Apps Gmail
Operational
1Password AWS S3 (us-standard)
Operational
1Password AWS CloudFront
Operational
1Password AWS route53
Operational
1Password Syncing items between your devices
Operational
1Password Sign in
Operational
1Password Sign in
Operational
1Password Syncing items between your devices
Operational
1Password Access to passwords and other items
Operational
1Password Multi-factor Authentication (MFA)
Operational
1Password Saving password and other items
Operational
1Password SSO (Single Sign On)
Operational
1Password Multi-factor Authentication (MFA)
Operational
1Password Saving password and other items
Operational
1Password Access to passwords and other items
Operational
Akamai Edge Delivery
Operational
Akamai Global Traffic Management
Operational
Akamai Image Management
Operational
GitHub Copilot
Operational
GitHub Actions
Operational
GitHub API Requests
Operational
GitHub Codespaces
Operational
GitHub Git Operations
Operational
GitHub Issues
Operational
GitHub Packages
Operational
GitHub Pages
Operational
GitHub Pull Requests
Operational
GitHub Webhooks
Operational
GitHub Visit www.githubstatus.com for more information
Operational
SendGrid API
Operational
SendGrid Billing
Operational
SendGrid Email Activity
Operational
SendGrid API v3
Operational
SendGrid SMTP
Operational
SendGrid API v2
Operational
SendGrid Marketing Campaigns
Operational
SendGrid Statistics
Operational
SendGrid Website
Operational
SendGrid Event Webhook
Operational
SendGrid Parse API
Operational
OpenAI ChatGPT
Operational
Google Search Engine and Services
Operational
DuckDuckGo Search Engine and Services
Operational
Adobe Creative Cloud (Login, Licensing, Cloud Services)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.