All Systems Operational

About This Site

We attempt to update our customers in realtime as issues either directly or indirectly impact DPS Cloud Services. All users of the DPS Support Desk are automatically registered for updates. If you'd like to receive realtime communications, please click subscribe on the top of this page.

The majority of the time, issues are related to customer Internet Service Providers (ISPs) or hand-offs between them. To check on current known Global ISP Issues, check both https://app.fing.com/internet/outages and https://downdetector.com

All systems are hosted in the Microsoft Azure Cloud. To check for Global Issues and Outages related to Microsoft Azure, visit https://status.azure.com and click on the continent that your system is hosted in. For issues related to Microsoft Office, visit https://status.office.com and click on the services you use.

For Global Issues and Outages related to Adobe Creative Cloud, visit http://status.adobe.com and click on the services you use.

If you are having an issue unrelated to any of this, please log a ticket at https://dpsadtracker.zendesk.com

Uptime over the past 90 days. View historical uptime.
DPS AdTracker®:Cloud Platform Services ? Operational
90 days ago
100.0 % uptime
Today
Order Entry / Business System Feeds ? Operational
AdTracker:Online (ATOL) Websites ? Operational
ATOL Services (Submission, Proofing, Insert, Mail) ? Operational
Output Systems (AutoEPS, Preflight, Toning) ? Operational
Third-Party Vendor Integrations Operational
Customer Provided Systems / Other Operational
FTP / SFTP Intake Services Operational
DPS AdTracker:AI Ad Copy Assistant Operational
90 days ago
100.0 % uptime
Today
DPS AdTracker®:Customer Support + Development Operational
DPS Connect Remote Support (connect.dpsadtracker.com) Operational
DPS Help Desk (dpsadtracker.zendesk.com) Operational
Microsoft Azure + Office Cloud Services Operational
90 days ago
100.0 % uptime
Today
Azure Active Directory (AAD) Operational
Microsoft Teams + Phone System Operational
Windows Virtual Desktop (WVD) ? Operational
Datacenter / Internet Connectivity Operational
DPSCLOUD - USA-based Hosting Operational
DPSCLOUD - East Asia/Oceania-based Hosting Operational
DPSCLOUD - India-based Hosting Operational
Azure - North Central US (Chicago) Region Operational
Azure - South Central US (San Antonio) Region Operational
Azure - East Central (Virginia) Region Operational
Azure - East Asia (Hong Kong) Region Operational
Azure - New Zealand (Auckland) Region Operational
Azure - West India (Mumbai) Region Operational
Microsoft Office 365 Services Operational
Microsoft Bing Search Engine and Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Copilot Operational
90 days ago
100.0 % uptime
Today
Azure OpenAI Services Operational
90 days ago
100.0 % uptime
Today
Third-Party Cloud Services + Applications ? Operational
90 days ago
100.0 % uptime
Today
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Chat Operational
Google Apps Gmail Operational
1Password AWS S3 (us-standard) Operational
1Password AWS CloudFront Operational
1Password AWS route53 Operational
1Password Syncing items between your devices Operational
1Password Sign in Operational
1Password Sign in Operational
1Password Syncing items between your devices Operational
1Password Access to passwords and other items Operational
1Password Multi-factor Authentication (MFA) Operational
1Password Saving password and other items Operational
1Password SSO (Single Sign On) Operational
1Password Multi-factor Authentication (MFA) Operational
1Password Saving password and other items Operational
1Password Access to passwords and other items Operational
Akamai Edge Delivery Operational
Akamai Global Traffic Management Operational
Akamai Image Management Operational
GitHub Copilot Operational
GitHub Actions Operational
GitHub API Requests Operational
GitHub Codespaces Operational
GitHub Git Operations Operational
GitHub Issues Operational
GitHub Packages Operational
GitHub Pages Operational
GitHub Pull Requests Operational
GitHub Webhooks Operational
GitHub Visit www.githubstatus.com for more information Operational
SendGrid API Operational
SendGrid Billing Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
SendGrid Marketing Campaigns Operational
SendGrid Statistics Operational
SendGrid Website Operational
SendGrid Event Webhook Operational
SendGrid Parse API Operational
OpenAI ChatGPT Operational
90 days ago
100.0 % uptime
Today
Google Search Engine and Services Operational
90 days ago
100.0 % uptime
Today
DuckDuckGo Search Engine and Services Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud (Login, Licensing, Cloud Services) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Microsoft Windows Virtual Desktop
Resolved - Microsoft has advised us that ultimately none of our resources and customers were impacted. We're closing this issue.

The summary from Microsoft is: "We have concluded our investigation of the alert and confirmed that your resources are healthy, and you were not impacted by this issue. We apologize for any inconvenience caused."

Here is the full text of the Microsoft Advisory Update:
"Service: Windows Virtual Desktop

Region: Southeast Asia, East US, West US 2, West US 3, Canada Central, UK South, South India, North Central US, West India, Jio India West, Central US, Japan West, Australia Southeast, Central India, East US 2 EUAP, East Asia, Canada East, West US, South Africa North, West Europe, East US 2, Central US EUAP, Japan East, Korea South, Brazil South, UK West, West Central US, South Central US, North Europe, Australia East, Korea Central

Event tags: --

What happened?

At 11:00 UTC on 03 November 2025, we received a monitoring alert for a possible issue with Azure Virtual Desktop. We have concluded our investigation of the alert and confirmed that your resources are healthy, and you were not impacted by this issue. We apologize for any inconvenience caused."
Nov 3, 11:50 EST
Monitoring - Microsoft has notified us that select customers may experience issues with Windows Virtual Desktop. There is conflicting information about if this is limited to those hosted in "US East" or those that may be routing into the Microsoft Azure backbone via "US East". Our resources are hosted in North Central US and South Central US, though customers typically utilize the closest Azure Region to them for routing in to the Microsoft Azure network backbone.

At this time, no customers have reported any issues and things appear to be operating normally. We share this advisory in an abundance of caution if you have certain users unable to connect.

Here is the text of the Microsoft Advisory:

"Service: Windows Virtual Desktop

Region: Southeast Asia, East US, West US 2, West US 3, Canada Central, UK South, South India, North Central US, West India, Jio India West, Central US, Japan West, Australia Southeast, Central India, East US 2 EUAP, East Asia, Canada East, West US, South Africa North, West Europe, East US 2, Central US EUAP, Japan East, Korea South, Brazil South, UK West, West Central US, South Central US, North Europe, Australia East, Korea Central

Event tags: --

Impact Statement: Starting at 11:00 UTC on 03 Nov 2025, a subset of customers using Windows Virtual Desktop in East US may experience issues with resources hosted in this region.

Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant."
Nov 3, 09:01 EST
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